Communication is a skill that is needed not just on a daily basis but also in any field of work. So, whether you have an enterprise or a small business, good communication is essential. However, communication in a workplace isn’t only about how well you socialize, build relationships with others, or minimize errors. Communication at a workplace is also about how to work productively as possible. It can also boost teamwork in order to lead to much better project collaboration. So, it is vital to encourage everyone on your team to have an effective communication habit as a leader. Otherwise, according to surveys, communication barriers can cost an estimated 37$ billion a year in lost productivity.
What is an Effective Communication at a Workplace?
First off, we have to know that effective communication is done when a message is sent and received accurately. With that, you cannot just send ideas and information to your organization or to your team. You need to ensure that everyone received the message as accurately as possible. Maintaining effective communication can ensure that the management and your team are on the same page. Meaning, your team is confident with the work at hand. In return, managers are much assured that their members are correctly undertaking the work.
Part of effective communication at a workplace is having a shared meaning. ‘Shared Meaning’ refers to information being understood by the parties involved. It is the use of words or industry-specific terminology that everyone understands.
Moreover, according to a survey conducted by the Harris Poll, not only employees stagger when it comes to communicating. The survey also stated that 69% of employers have a hard time communicating in general or in everyday communication. This suggests how communication is lacking in most workplaces. If not treated, this could cause a negative impact on the business.
How to Improve Communication in a Workplace?
Scheduling a Meeting
Scheduling meetings may sound simple, but most companies do not often practice it. Meetings are essential since listening to others is arguably one of the necessary communication skills that one can possess. Through this, you can find if you have the tendency to talk over others or if you have the patience to wait for your turn. This applies not only to the employers but, most importantly, to a boss. When employers felt like they are being listened to, they feel more appreciated and valued. When this happens, they create a more collaborative culture. Furthermore, this is also the chance to understand concerns or issues that have something to do with the task from an employer’s perspective.
Time is also one of the most important assets of successful managers. So, in discussions and meetings, it is crucial to have brief and concise meetings. However, discussions that may seem dragged out can dilute the meaning of the message, may leave out important details, or complicate things. With that, make sure to keep communication on point and brief.
To give the best service possible, one must also need to refine their communication style. Either you create follow-up meeting notes or scheduled calls in an effort to create an established routine so that your colleagues will know what to expect. Aside from that, communication style also refers to the frequency of communication.
You need to clarify things and assume that not everything you say was understood. You need feedback on whether they understood the things stated or not. That way, you can speak up should there be a need to clarify something. Asking questions is one way to help you gain an understanding of whether they understood you or not. So, you need to encourage your team to ask questions if they are unsure of something. Clarifying things can improve relations, as well as minimize errors. Double-checking can also save you mistakes from happening in the future.
Being open-minded is also an important communication skill that one should possess. This skill allows someone to enter a free-of-judgment communication, which could give the person speaking confidence in explaining ideas that can benefit the company. On the other hand, if you are someone who is quick to shut things down, your employees will tend to be less inclined to tell you their ideas. Also, conversations will be less productive and honest because of this.